Making a difference
for our future

Support and Advice

Dear Parents and Cares

We hope you are keeping safe and well. As lockdown continues to ease and we return to Meadowside, you and your family may be feeling worried about the amount of time at school missed and the impact it has had on your child or children.  

In response to this, we are going to be adding a directory of support on this page.

Firstly may we introduce the Family Information Service advice line to provide some practical parenting support. They will provide parents with a confidential space to talk, helping explore your situation and identify a way forward, offering practical parenting strategies where this is needed. 

The advice line will be available weekdays from 9am to 8pm and on Saturdays from 10am to 6pm

Family Information Service

Tel: 01452 427362 or 0800 542 0202
Facebook page:  Family Information Service – Gloucestershire

The COVID-19 Emergency Assistance Fund for food and essential supplies is there to support vulnerable children, young people, working age adults, older people and their families during the challenging and unprecedented times of the Coronavirus outbreak.

Individuals or Families can self refer or be referred by any professional working with them.

Application Form:

The  PDF can be edited online and email completed forms to with the subject line ‘COVID-19 Emergency Assistance Fund’

Please contact us if you need any help with applying. 


Tic+ Chat (is for young people aged between nine and 21 years old who need someone to talk to and it goes live today at 5pm. It is funded by the county council and is commissioned jointly with Gloucestershire Clinical Commissioning Group for the next 12 months.

This is a challenging time for everyone. We’ve all experienced sudden changes in our routines and are living with uncertainty. For some young people, the pandemic may also worsen or trigger anxieties they were already struggling with.

We want to let them know they are not alone and make sure they can access the support they need. They can speak to the friendly Tic+ Chat team about anything which is troubling them. No problem is too big or too small – the team won’t judge.

No appointment is necessary and the service can be accessed by calling 0300 303 8080, or via online text chat at the Tic+ website: between the hours of 5pm-9pm Sunday to Thursday


NEW- Parent Support Line


0800 542 0202

Parent Support Line

Parent packs

The GHLL have provided some excellent packs that may be of use to you as parents. There are also resources for supporting children in the next section divider below.


Parent and primary OCD

Anxiety, ASC and COVID19- (Autistic Spectrum Condition)

Keep safe lets talk about it

Low mood

Self care

Talking to your kids about Coronavirus

GHLL wellbeing packs for primary aged children

Below are links to some excellent packs for a variety of needs. Please explore or share with anyone who may need some support in these areas.

ASD  – Autism Spectrum Disorder and Corona virus

GAD – General Anxiety Disorder

Health Anxiety

Low Mood

OCD – Obsessive Compulsive Disorder

Social Isolation


As a parent you will be experiencing more situations where your children may be demonstrating a variety of tricky behaviours. These will be caused by emotions that are heightened at the present time. Here are some resources that may help you both understand emotions further. Enjoy.

Some of you may be anxious about the transition to secondary school or indeed simply starting a new class. BBC bitesize has a great support page and plenty of great resources to explore. There is a great parent toolkit and more support for your family if some are not pupils at our school. It’s about your whole family network.

In response to the unprecedented closure of schools to most pupils, the EEF has produced a set of resources for parents to support effective home learning. These are all based on the evidence-based recommendations in the EEF’s guidance reports. These resources outline straightforward ways in which you can identify learning opportunities in everyday routines and build them into your home life.

There is also guidance for supporting your child’s behavioural, emotional and social needs at this time.




Mental Health Support Services

Mental Health Support Services directory are all listed here in one place on the green link above.

If you or your child needs support at any time one of these services may be able to assist.


Health and Wellbeing Website Support

Here are more incredible websites to explore either for now or in the future. Armed with the expertise needed, including fully trained counsellors, doctors and therapists, no one should ever feel alone. Here You Stock Illustrations – 4,512 Here You Stock Illustrations ...

On Your Mind Glos

Tic+ (see below)

Young Minds


Winston’s Wish

Gloucestershire Suicide Prevention Partnership

Action for Happiness

Tic + has switched its counselling
services to phone, video chat and
online text chat and is able to deliver up to 400
sessions a week of vital support to children and
young people throughout the county.

tic+ : Gloucestershire Healthy Living and Learning

The Parent Support Advice Line (online text chat)
is also available for parents and carers worried
about their child’s mental health, emotional
well-being or behaviour